Memphis Film Lab aims to help keep the film-shooting world alive by offering lab-quality scanning and developing services at a reasonable price. We also offer discount rates for bulk orders and old film. For a full price list, click here.
FAQ
How do you process your film?
All color negative film is processed in a Noritsu V30, using high-quality Kodak Flexicolor chemicals. We run control strips daily. For E6 we use a four-bath process in a rotary processor. For black and white film we use Kodak Xtol, an all-around developer with great tonality. We also have Kodak HC-110 for more unusual stocks.
How do I place an order?
Ordering is simple. No order forms or work orders. Select the services you would like here and add them to your cart. After you pay you will receive an email with an order number and shipping instructions. Once we receive your film you’ll get a second email, and we will get to work.
What type of scanning equipment do you use?
For 35mm we use a Noritsu LS-600. For 120 we use a Noritsu HS-1800, and mounted slides are scanned on the Kodak HR-500, a rare scanner with one of the only versions of Digital ICE that works on Kodachrome slides.
What type of scans should I get?
Base scans are 1512 x 1002, great for proofing, online sharing, and 4x6 prints. Standard scans are 3024 x 2005, good for up to 8x10 prints. Ultra scans are 6048 x 4011, great for larger prints. The Tiff files are for people who like to edit on their own. Tiffs are large files and take longer to scan and send.
How will I receive my results?
If you order scans, a link to download them via WeTransfer will be sent to the email you provided upon purchase.
What is your turnaround time?
Due to an unprecedented amount of orders this season, we are currently seeing longer than usual turnaround times. Small orders are 3-4 weeks. Large / bulk orders are 4-5 weeks. We do not process film on Sundays or holidays. These times are estimates and could be shorter or longer. If you’re on a deadline, we recommend reaching out prior to sending. We are a small, high-volume lab, and our goal is to offer affordable, high quality film processing. The trade-off to that is a longer turnaround time when compared to more expensive labs.
Why do your scans look like they do?
While most labs charge a fee to correct scans, we do not. We automatically adjust each frame for exposure and color. This does slow down the process a bit, but we think the added benefit of better scans is worth the extra time involved. Because we have our scanners adjusted for their best performance, these are not major adjustments and usually involve fixing shadows and minor color casts, but they are the important difference that can make a good image a great one. Keep in mind that we can’t fix everything. Underexposed images can still have color casts and flatter shadows, depending on the scene and settings when they were taken. We also understand that not everyone wants corrected scans, so If you would like them uncorrected, please request that at checkout.
Do you offer prints?
We offer 4 x 6 long lasting, photo-quality dry ink prints on both glossy and matte Noritsu paper. Base scans come free with print orders. Quality of prints will depend on scan size. We also offer other sizes, up to 8x10 upon request.
Do you develop disposable cameras?
Yes! You don't need to select anything extra. We treat all disposable / throwaway cameras as normal 35mm development.
Do you develop APS / Advantix / 240 film
Yes! You don't need to select anything extra. We treat all APS / 240 / Kodak Advantix film as normal 35mm development. We can even return the film in its original cartridge like it was intended.
Do you scan half-frames?
Yes! We scan all half-frame formats, including 3d cameras like the Nishika and Nimslo, at no extra cost. We scan all half-frames as individual frames at half the listed resolution. If you would like them scanned two per frame at the full resolution, request diptych scans at checkout. If ordering prints for half frames, you should order an extra set of prints from the Archival, Scanning, and Printing section.
How do I get my film to you?
After you place an order, you’ll get a confirmation email with the shipping instructions. We take deliveries from all carriers. USPS Ground Advantage is usually the cheapest option. We do not recommend flat-rate cardboard envelopes, as they tend to rip. Please, no signature confirmation.
Do you return negatives?
You can choose whether or not to have your negatives returned at checkout. Return shipping is a flat fee of $5.00, regardless of number of rolls, paid at checkout. All film is returned sleeved and uncut. We do not mount slides.
What if I notice a problem with my scans?
While we pride ourselves in the quality of our processing and scans, there are many things that can go wrong in the film world. Most scanning issues can be fixed with a simple re-scan. Here is a great post by another lab listing many common problems that can happen when shooting / scanning film. We often send reports with our scans outlining any of these issues we may have noticed while scanning, so be sure to keep an eye out when you get your download link. However, should you have an issues please contact us right away.
Can I physically drop my film off or pick it up?
For locals we have a convenient dropbox out front that can be used whenever you like. If you would like to pay in person, use the side door during biz hours.
Do you process old film?
For a complete guide to developing your old film, have a read of our Comprehensive Guide. We do not process 110, disk film, 8mm, 16mm, or ECN-II film.